🔒 Privacy Policy
This Privacy Policy describes how IOfate SAS (publisher of the Whalinvest service) collects, uses, and protects users' personal data when using the website, mobile application, and associated services.
1. Data Controller
SIREN: 8978 474 630 0014
1938 rue de Sermezy – 69220 Charentay, France
2. Data Collected
We collect only the data necessary to provide our services:
- Identification data: name, first name, email address, phone number.
- Connection data: IP address, connection logs, account identifiers.
- Financial data:
- transactions carried out through our payment providers (e.g. PayPal, PayGreen);
- information related to your crypto exchange accounts (via Binance API keys, or other partners, according to your choices).
- Communication data: content of exchanges with our support.
👉 We never store your banking credentials (e.g. credit card): these are processed exclusively by our certified payment providers.
3. Processing Purposes
Your data is used to:
- Create and manage your Whalinvest account.
- Execute your orders and operations through our exchange partners.
- Perform billing and payment tracking.
- Guarantee the security and integrity of our services.
- Communicate with you (support, newsletters, legal information).
- Improve our services through usage analysis.
4. Data Sharing
We share your data only with:
- Payment providers: (PayPal, PayGreen, etc.) to execute your transactions.
- Partner exchange platforms: (e.g. Binance, if you connect your API keys).
- Technical providers: (hosting, analytics, email).
👉 We never resell your personal data to third parties.
5. Retention Period
Your data is retained:
- As long as your account is active.
- Then archived according to legal obligations (e.g. 5 years for certain financial data).
6. Your Rights (GDPR)
In accordance with current regulations, you have the following rights:
- Access, rectification and deletion of your data.
- Limitation or opposition to the processing of your data.
- Portability of your data.
- Withdrawal of your consent (for example, for the newsletter).
👉 To exercise your rights: contact us at contact@iofate.com.
7. Security
We implement all technical and organizational measures to protect your data:
- communication encryption (HTTPS, TLS),
- server and database security,
- strict control of internal access,
- regular security audits.
8. Data Outside the EU
Some providers (e.g. Binance) may process your data outside the European Union.
In this case, we ensure that appropriate safeguards are in place (European Commission standard contractual clauses, etc.).
9. Minors
Whalinvest is a service intended exclusively for adults (18 years and older).
No minor's data is intentionally collected.
10. Modifications
We may update this policy at any time. Users will be informed in case of significant changes.
11. Contact
For any questions regarding this policy, you can contact us at:
📧 contact@iofate.com